Family House is a 501(c)(3) nonprofit dedicated to providing safe, affordable housing and support for families facing medical crises away from home. Family House’s mission is to foster a compassionate community where guests can find comfort during challenging times. They offer spacious accommodations, communal areas, and essential support services to alleviate emotional and financial stress. Located near Pittsburgh hospitals, Family House equips families with the resources they need to focus on their loved ones’ healing and recovery, while ensuring their own health and wellness through tailored programming and therapeutic support
Family House
Family House provides a “home away from home” for patients and their families who must travel to Pittsburgh for medical care.
The organization has been an essential resource for patients and families in Pittsburgh since 1983. One recent major initiative was the acquisition and renovation of the former Shadyside Courtyard by Marriott, completed in July 2022. This consolidation of housing operations and administrative offices enhanced efficiency and strengthened partnerships with healthcare partners. To support this effort, the “Under One Roof” capital campaign launched in January 2021, raising over $16.5 million by mid-2024, ensuring sustainability and enhancing services. Regular guest engagement discussions and initiatives, like complimentary transportation and healthy breakfasts, foster community and healing, profoundly impacting the lives of thousands
during challenging times.
How You Can Help
Family House relies on the generosity of donors and volunteers to offer safe and convenient services to guests. Donations and volunteer support are vital for expanding programs to assist more families in need. Volunteers play a crucial role, welcoming patients and caregivers and preparing warm meals after long medical days. With flexible scheduling, volunteering offers a unique opportunity to
make a meaningful impact. Group volunteering fosters warmth and comfort that hotels cannot match, welcoming local families, corporate teams, and college organizations. Visit familyhouse.org/volunteer to learn how you can help provide essential support and comfort to families during challenging times.
Donations to Family House enable the provision of essential services for guests, including private lodging, nutritious meals, free transportation to local hospitals, and supportive programs for recovery and wellbeing. The Daily Healthy Breakfast Program ensures guests start their day with a nutritious meal, crucial for their health during treatment. Since 1986, the Family Assistance Program has alleviated financial burdens by providing discounted room rates and support for guests with economic needs. These essential programs would not be possible without the generosity of donors.
Story and Photography by Family House
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