Giving Guide 2023: Metro Community Health Center

Metro Community Health Center is an integrated medical, mental health, and dental clinic, located in Swissvale. We serve the neighborhoods of Swissvale, Wilkinsburg, Braddock, the greater Pittsburgh area, and all people who come to us. At Metro, our providers collaborate with each other to treat every aspect of a patient’s health, all under one roof. We offer all of our services to everyone, regardless of identity, income, insurance status, or the ability to pay.

An FQHC is a community-based organization that provides comprehensive primary care and preventive care, including primary medical care, oral health care, and mental health care services to persons of all ages and identities, regardless of their ability to pay or health insurance status.

Metro offers every patient high-quality, compassionate health care. Our theoretical framework for treating patients is twofold, encompassing both comprehensive whole-person care, and patient-centered care.

Whole-Person Care

“Whole-person care” means that we strive to treat and care for every aspect of an individual’s health, mind and body, all under one roof. Having all forms of care in one place allows our providers to collaborate and share information with one another, across multiple health disciplines, in order to deliver the best, most informed care possible. Having all of these services in one place also eliminates many barriers associated with traveling to various appointments and offices.

Patient-Centered Care

“Patient-centered care” means that our providers develop treatment and care plans around each patient’s needs. This takes place on both an individual and community level. On the individual level, our patients, after being given the best possible information about their health and options, partner with their providers in deciding the best course of action for any given health problem. This relationship gives control back to the patient. On the community level, patient-centered care means that we are guided by the needs and desires of the people we serve. Our priorities and direction as an organization come directly from the voices of our patients and communities and we are proud to be here for them.

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Story and Photography by Metro Community Health Center

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